If you are sent a parcel from overseas and customs charges are payable your will receive a letter in the post from Parcelforce detailing the import duty, excise duty, VAT and clearance fee you will have to pay before your parcel will be delivered. The only good news is you can pay these charges online using a debit/credit card after which your parcel will be delivered.
Last updated: Friday 5th October 2012 at 9:17:06 AM BST
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